Recorder Hero › Privacy policy

Privacy policy

This policy explains what happens with your data on Recorder Hero (recorderhero.com) and Head Arcade (headarcade.com). In short: the camera and the microphone are used only on your device, and we collect as little as we can.

Who is responsible

Head Arcade (Gil Rimon), Moinho Do Bispo, 8670-052 Aljezur, Portugal. Email: contact@recorderhero.com.

Camera and microphone

The games use your camera and microphone to see your hands, face or body and to hear your notes. This happens entirely inside your browser, on your device. Pictures, video and sound are never recorded, stored or sent to us or anyone else.

Anonymous statistics

To improve the games we count which pages and games are opened, how long games are played, how well devices run them, and errors. For this we use PostHog (servers in the USA), with a random identifier kept in your browser, no advertising and no tracking across other websites.

Visitors from Europe (the EU, the EEA, the UK and Switzerland) are asked first, and nothing is counted unless they accept. You can change your answer at any time with “Privacy choices” at the bottom of every page.

The home pages show the countries where Recorder Hero heard a recorder today, from these statistics: the country only, nothing about who played.

If you answer the game's short question when you leave it (stars, or what got in the way, and words if you like), we keep the answer with its language and country only, to make Recorder Hero better.

Stored in your browser

Your settings, progress, chosen language, recorder fingering and your privacy answer are kept in your browser's storage, on your device. When you choose a language on the website, a small cookie remembers it (rh_lang), so the home page opens in that language. You can delete all of this in your browser's settings.

Song packs email list

If a grown-up leaves an email address to hear when Recorder Hero's song packs are on sale (this list began as the Premium list), we keep that address (with the date and language) only to send a thank-you email and to tell you when they're ready. Emails are sent with Resend (USA). Write to us and we will delete your address.

Accounts

An account is optional and only on recorderhero.com: playing without one works the same. If you sign in, we keep your email address, your name (if you sign in with Google), the stars and progress from the game, your language, and the dates you signed up and confirmed you're 16 or older, to keep your progress and let you sign in on any screen. Signing in keeps a cookie (rh_session, and rh_in to show you're signed in) for up to 180 days.

You can sign in with Google (Google tells us your email address and name, nothing else) or with a code we email you (sent with Resend, USA). The account is stored with Cloudflare, in the European Union.

If you tick the mailing list box, we also send you Recorder Hero news by email (new songs, lessons and song packs); you can untick it on your account page or write to us at any time. You can delete your account and everything kept with it on your account page.

Payments

When you buy a song pack, the payment goes through Stripe (Stripe Payments Europe, Ireland), which handles your card and billing details and, as merchant of record, the receipt and taxes. We never see your card. We keep which account owns which song pack, when it was bought, and Stripe's reference for the payment, to give you the song pack and to answer questions. Stripe processes your data under its own privacy policy (stripe.com/privacy).

Contact form

When you write to us through the contact form, we keep your name (if you give it), your email address, your message and your country, only to answer you. The message is forwarded to our inbox.

Hosting

The websites run on Cloudflare, which processes technical data such as your IP address and browser to deliver the pages and protect them from abuse.

Children

Children can play without an account and without giving any personal information. The email forms are for grown-ups only.

Your rights

Under the GDPR you can ask to see, correct or delete your data, object to its use, or withdraw your consent at any time: write to contact@recorderhero.com. You can also complain to a data protection authority; in Portugal, the CNPD (www.cnpd.pt).

Privacy choices

Last updated: 2026-10-23 · Legal notice